We would really love to grow this page, so if you have any positive feedback from either a client or yourself about using the manual, then please contact us and we will post it here. Looking forward to hearing from you.
Developers
For the purposes of disclosure, the two testimonials below are from us, the developers of this plugin. We hope our reasons/needs for building this plugin in the first place resonate with you, and by using this plugin you free up more time to develop your business and grow.
This really allows me to have a very professional handover to my clients, rather than a couple of random Jing videos that I had to fit into 5 mins.
B. Porteous
vitaminseo.com.au
I spent 3 weeks producing a generic manual to give to my future clients. Then WordPress updated, and all my hard work was wasted!
T. Dean
tontodigital.com.au
Since I started using the user manual plugin, I haven’t had a single 2 hours introduction for my clients.
I don’t need to set of half a day to go to the client for the introduction, and 80% of the mail and phone support is gone.
Read Joakim’s Case Study
Joakim Eriksson
ateljedigital.se
Thanks also for your excellent Video User Manuals, they are well worth the subscription fee.
Kelly Exeter
swishdesign.com.au
My client contacted me to say she ‘loves’ the training material I bought from you.
Jim Radford
imagedirect.com.au
Already received an email back from a client … They love it! I actually think they were up half the night watching all the videos. I really think the plugin is great.
Alan Brusky
fireleafdesign.com
This has saved me untold hours training my clients for two reasons:
1. I can train them over the phone by directing them to the appropriate video (meaning I don’t have to travel to meet them).
2. I now only need to train and make videos on specific plugins in the websites as the basic training is now all on your well put together videos.
AND a bonus…you do all the updating of the videos which is another massive time saver.
Thank you.
Nik Cree
positivebusinessonline.com
I run a web development company and Video User Manuals is one of the few plugins that is installed on everyone one of our clients websites without question. Video User Manuals is the kind of business tool that you don’t understand just how valuable it is until you start using it. Not only does it save us countless hours but it adds a layer of professionalism to our business that our clients have come to expect from us. Please keep up the great work!
Lachlan MacPherson
sennza.com.au
I have been wanting to create video tutorials for my clients for years, but I just never got round to it. When I heard about the Video Manual Plugin I jumped at the opportunity and signed up immediately.
The plugin has saved so much time in terms of support and I have had great feedback from clients that have used it. I also love the way that the plugin changes according to the WordPress version – brilliant idea.
Freedom Studios
freedomstudios.co.za
I love what I do and your White label CMS and Video Tutorials, its turned my business on its head.
I needed my clients to taking charge of their websites instead of getting their web designer to make the updates. Your plugin empowers them to do so! Leaving me more time to find new clients!
Shirley Woods
wee-websites.co.uk
With WordPress releasing updates every few weeks/months, having these updated tutorials has been a huge savings for me and my time. My clients have praised them for their ease of use and depiction of a current application in the videos. Thanks!
Leslie Allen
page1graphics.com
I have found this plugin a godsend. Being able to give custom training videos with your videos to clients has made my life so much easier. My clients feel comfortable that they can learn the new skills at their own pace without needing to memorise everything action on their new site from day one.
Tony Cosentino
thewpguy.com.au
I have weekly meetings with my clients and they were so thankful to have a video reference after training. Thanks VideoUserManuals! Made me look really good in front of my clients.
R. Anthony Solis
webshoo.com
Video User Manuals solves a perennial problem – ongoing user training and support. We still provide an introductory tutorial for our customers, but there’s a lot of information to take in and not all the features of WordPress are required straight away. So far the 100-page manual and 30 videos has allowed us to provide an impressive support and training package at no extra cost to the customer, and saving us time in return. I used to make my own screencasts, but it was a lot of work to record new ones for new versions, so finding this plugin was a real boon.
Marc Hindley
canarydwarf.co.uk
Congratulations on your Digital Books; but especially on your brilliant Video User Manual. It is worth every dollar to stay subscribed for the service. My clients have nothing but praise for your work. It makes our life much easier — no more fielding questions on how to insert an image into a post. We just remind them the Video User Manual is in their admin area; and off they go. We are always looking at ways to tighten up security on WordPress. We have now added your suggestions into the mix.
BigAussie
infocis.com
The training videos have been really helpful for my clients and I get positive feedback all the time about how easy it has been to learn the CMS. I especially like the fact that the videos are updated for each new version of WP, so there’s no need to worry about the interface changing in the future. Thank you!
Ben Kouba
LEAF9 LLC
It’s been a great product thus far. A time saver in training end users in common, repetitive tasks.
Greg Lipschitz
summitcreative.com.au
This is an excellent plugin that’s of great value to customers and saves us a lot of time developing our training materials. The fact that it’s consistently being updated in parallel with WordPress is a huge plus. This is a very professional, very necessary service you need for all of your WordPress websites.
Mariano Di Fabio
avelient.co
It’s nearly impossible to retain an hours worth of training there is always the follow-up Q&A. With Video User Manuals, I’m able to provide my clients with answers to their questions, giving me more time to work on their website. It’s a customer service out-of-the-box solution and will make your company look more professional and customer oriented.
Joshua Russak
FirstTimeOnline.com
Video User Manuals is a worthwhile investment. As a one-person design/development studio, I don’t have the resources to invest in ad hoc WordPress training with every client–particularly ones new to WP. Rather than ‘guesstimate’ how many hours I might need to bid for training each client, I can now include training manuals as a set project fee. I also really enjoy how simple it is to make and include site specific/custom videos that are integrated within the admin panel. VUM is a pain free–and consistent–way to train users and keep me focused on desing & development.
Catherine Azzarello
azzcatdesign.com
The Ultimate Solution to helping our clients get the training they need to best be able to understand and use their WordPress web sites is the WordPress User Manual Plugin combined with our own 1-on-1 individual instruction when needed. Our clients love to be able to access to their WordPress Training right in the admin area of their own web sites. The WordPress User Manual Plugin saves US time and resources by keeping the tutorials current and up to date with WordPress as it changes and improves. This ensures that our clients training is kept as current and up to date as we keep their sites.
Kerry Carron
ultimatesolution.biz
( make your company look more professional at the same time )
End Users
The following are testimonials from clients who’s only training in how to use their website came from the plugin.
Thanks the videos are brilliant! I am clearly a million miles behind everyone in the tech stakes these days … I can stop bothering you now (as promised).
S. Strang
functionalorthoticdesign.com.au
The manual has been invaluable for us to learn how to keep the site running and looking professional at the same time.
Jackie Durnin
australianbabyhands.com
Love it! The videos are so easy to take in. I’m constantly Googling to find out how to do things, so having a resource like this is great!
Emma Bradley
dtailnoisemakers.com.au
( by letting your clients teach themselves! )
